Friendly, experienced professionals ready to work with you
CourseLeaf was built on a commitment of meeting and exceeding the needs of colleges and universities. We are not just another vendor, but a valuable partner in achieving success at each institution from implementation to ongoing support.
“We're implementing CAT, CIM, and CLSS. Great products and wonderful people, support, and customer service!"
Nanette J. Schroeder, Associate Registrar, Data Systems and Reporting at St. Olaf College.
The CourseLeaf team achieves this commitment by listening and understanding your critical needs and then tailoring our software to fit those needs. We want CourseLeaf to work for you and add a real value to your campus for years to come.
The CourseLeaf implementation team will get you started by exporting data from your course database, integrating with other campus solutions and setting up your ideal workflow. Our team will work with you to tailor and adjust the software to better work with your environment and your needs. We have made customizations for the majority of our clients to fit their critical needs.
The CourseLeaf training team will teach you to be an expert with CourseLeaf. On-site training is provided for administrators, IT staff and end-users. On-going training is provided through LilyPad U where you can sign up for training sessions throughout the year. While the software is very intuitive and easy to use, our training team helps each user despite different levels of computer literacy and employee turnover.
Twelve institutions have switched to CourseLeaf from other software vendors and one of the key areas of feedback from them has been the low software adoption rates among the faculty at those institutions. The CourseLeaf team makes on-site training a priority to ensure the highest level of adoption and engagement among your key audiences.
The CourseLeaf support team will help you troubleshoot. With your contract, CourseLeaf provides unlimited phone and email support. Approximately 80 percent of calls are resolved on first contact.
The CourseLeaf team is full of experienced professionals in the fields of software development, training, client services, content management and graphic design. A CourseLeaf team member will be with you throughout the implementation, publishing and support of your solution.
If you are a current client, you can submit a new request or check on an existing one at https://helpspot.courseleaf.com/. You can contact support by emailing firstname.lastname@example.org or calling (319) 337-3877.